After a period of rapid growth, Swords to Plowshares (StP) leadership needed to review and update their evaluation efforts and related communications. StP collects and manages huge amounts of information as they service ~3,000 homeless and at-risk veterans annually. Wendy did a detailed review of data collection, storage and sharing systems, and conducted deep, semi-structured interviews with staff at all levels of the organization. Wendy provided tools and recommended specific actions to augment services, enhance staff onboarding and development, and improve data analysis to better reflect outputs and outcomes throughout the organization. The result: staff and volunteers can better tell the Swords to Plowshares story to each other, clients, stakeholders and funders.